Greensleeves Care reports strengthened social impact

Reflecting on progress made in the 2023/24 financial year, this annual publication showcases how Greensleeves Care continues to make strides in delivering compassionate, person-centred care that helps people feel good about care.

Key highlights from the report:

• Enhanced quality of care: Satisfaction scores climbed, with 96 per cent of residents expressing happiness with the care they receive. The organisation also started on its commitment to achieving Gold Standards Framework accreditation for exceptional end-of-life care across all its homes.
• Supporting and recognising staff excellence: Greensleeves Care continued to see and reward long tenure, with turnover below the industry average and 159 team members recognised with awards for between 5 and 30 years of dedicated service.
• Expanding impact with community outreach and advocacy: This year the organisation has launched two outreach and engagement campaigns to demystify care and support care-seekers.
• Strides towards greater sustainability: The group continued to work on its net zero agenda, migrating more of its energy supply to renewable sources and raising recycling rates from 49 to 74 per cent.

Greensleeves Care chief executive Paul Newman said: “As a leading care charity, what drives us at Greensleeves Care is the opportunity to make a positive difference to yet more older people in England. We do this through providing award-winning support to residents and families, nurturing our dedicated team, and contributing meaningfully to our communities and the planet.

“Our latest social impact report demonstrates our teams’ dedication and continued commitment towards those goals. It also shows our innovative approach to punch above our weight, applying creativity to help expand our reach. Above all, it reflects our unwavering mission to inspire confidence and positivity in care, helping people feel assured and supported in the choices they make for themselves and their loved ones.”