COVER STORY: Standing tall for 40 years: a unique family agency business

With over forty years’ experience in care sector real estate, Lamont Johnson managing director & founding principal Grayson Taylor explains why, while other agents may come and go, Lamont Johnson is here to stay.

In the realm of property advisors – where specialisation is a beacon of expertise – Lamont Johnson stands tall by exclusively focusing our services on the care sector.

While many agencies diversify their offerings across various real estate sectors, our niche expertise delivers a spectrum of advantages that set us apart in the industry. Our exclusive dedication allows us to offer unparalleled insights, customised solutions, and an elevated client experience that caters specifically to the unique demands of the healthcare market.

For over 40 years, we have stood tall in this specialist sector, and we are here to stay. In an ever-evolving landscape, we have adapted, grown, and thrived, solidifying our position as a cornerstone in the industry.

Our deep-rooted expertise, honed over four decades, is a reservoir of knowledge that sets us apart.

We have witnessed trends come and go, emerging stronger and more resilient with each passing year.

Best rather than biggest

When it comes to agents in the very specialised field, ‘biggest’ rarely proves to be the ‘best’. The best in the care sector is not defined by size, but by the depth of experience, ability to communicate properly, and the expertise in addressing the unique needs of each individual client. Larger corporate agencies might boast extensive resources and widespread reach, but they often struggle to deliver the tailored, personal touch so essential in this sector. Lamon Johnson might be smaller, but we can boast a depth of expertise, going back as far as 1981. A wealth of knowledge not only about the trading businesses themselves, but also about the intricacies of regulations, standards, and trends within the care sector, means that we are no ordinary agent. 

At Lamont Johnson, we take pride in our distinctive and refreshing approach, to help advise you throughout the process of selling your care facility. What sets us apart is our seven day availability and our commitment to honesty and transparency throughout the process.

When we say we are there for you 24/7, we mean it. Very few agents – if any – have the incentive, or can be even bothered to  answer the phone before 9am or after 5pm, let alone make themselves available to talk or meet up over a weekend.

At Lamont Johnson, we are available 24/7. In the competitive landscape of property agents, especially in the specialised care sector, Lamont Johnson’s availability sets a new standard. Our readiness to be accessible at any hour underscores our unwavering dedication to our clients, offering not just services but a partnership founded on trust, support, and reliability – at any time, day or night

Our team values integrity above all, and we believe that fostering trust is fundamental to achieving a successful sale. After over forty years in this sector, we have, understandably, nurtured and developed almost incomparable connections in this very specialised industry. This in turn has helped us to create a positive and stressfree experience for our clients, making the journey of selling your care home not only seamless, but reassuring.

Why do care home operators choose us?

It’s simple.

At Lamont Johnson, our success in the discreet sale of care homes has been achieved through four decades of experience and is second to none in the care sector. Our proven track record is confirmed by our clients’ recommendations, testimonial letters, and their continued trust in us over the years, with additional purchases and resales.

In the pursuit of choosing your care home agent, the decision between appointing a corporate agent or a family business like ours is not just about fees. It is about experience, being available before and after hours/weekends, and consistent communication throughout the sales process. Consider this: engaging with a corporate agent, perhaps a newly employed undergraduate, versus the depth of experience and legacy offered by our family business. Where would you place your trust? Where would you get better value?

The combination of specialising solely in the discreet sale of care homes of all sizes and sites/developments for C2 use nationwide, together with our unique and very personal approach to the long-term care sector, gives us a competitive edge which very few – if any – other agents can match or think of emulating.

In the realm of specialised property agents for the care sector, the critical difference often boils down to two key elements – the quality of individual relationships forged, and the depth of experience within this unique field. It is in these pivotal aspects that Lamont Johnson shines and sets itself apart from what might be perceived as its ‘competition’. At the heart of Lamont Johnson’s success lies our unwavering commitment to cultivating personalised, one-to-one relationships. 

Already this year, we have completed four care home sales in January alone, with a further twenty-six care home transactions presently in legals, and over £51m of homes due to be seen by us in the immediate future.

No upfront fees

We feel no need to charge upfront fees, as we are confident in the services that we provide. We believe we should be paid on performance.

In a world filled with uncertainties, we stand with confidence, offering our services with the assurance that you will witness tangible results without the need for paying an upfront fee to an agent. By aligning our success with yours, we create a relationship where your satisfaction is our top priority.

We are a family of our word. When we say we will do something, we do it.

The trust our client base places in us is a testament to our unwavering dedication to keeping our promises. We believe that by consistently delivering on our commitments, we not only build lasting relationships but also contribute to a positive and stress free experience for our clients in the care home selling process.

So, when you choose us as your care home agent, you are choosing a reliable partner committed to turning promises into actions. 

Sundial Cottage, New Forest National Park

This home was sold on behalf of owners Neil & Lorraine Sykes who, having owned the home since 2001, made the tough decision to retire from the care sector.

“Having owned Sundial for almost twenty two years, it was a hard and emotional decision to sell the business.

“We have valued your opinion over the years, which helped us to stay in touch with the social care market and trends.

“We never imagined we would be so overwhelmed with potential buyers all in the first week! You found us a suitable buyer whom we were happy to proceed with and although we could never imagine the process would be so fraught with challenges, it became evident the power of your network and ability to make the right interventions at the right time. Your years of experience supported the sales process to a positive conclusion.

“We are now finding our feet in retirement and remain thankful to you both for the unbelievable quality of potential buyers in such a short timeframe and a successful outcome.

“We are happy to recommend your expertise to any care provider. Thank you.”

 

Grayson Taylor

Lamont Johnson managing director & founding principal Grayson Taylor has been a well-known and respected figure in the care industry for over forty years. Grayson has been the founding director of three successful, high profile specialist agency businesses – Taylor National in 1981, DC Care in 2001, and Lamont Johnson in 2012. Grayson paves the way for confidential, maximised value, professional care home sales.

www.lamontjohnson.com
North and Midlands: 01937 842 758
London and the South East: 0203 802 6494
South West and Wales: 01173 361 145

 

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