Steve Sawyer, managing director, Access Health, Support & Care, at The Access Group, on the tools providers need to successfully select and implement a digital care record system
The government’s aim for 80 per cent of CQC registered care providers to have digital care records by March 2024 seeks to deliver benefits for care providers, service users, and the wider health and care system.
However, digitisation of care records within any care service requires the right approach in order to work and deliver the desired benefits. Success is not guaranteed. Some care providers’ attempts to digitise have not been successful.
The consequences of poor system selection or implementation can lead to wasted time and money. It can cause disruption for your staff, services, and service users. Quite the opposite of the improved efficiency, safety, and service quality that you will be aiming for through digitisation.
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