Website of The Care Home Environment Magazine

Searching for care in a post-pandemic landscape

Debbie Harris, managing director of Autumna, discusses how independent accreditation is key to keeping residents S.A.F.E.

If you took a snapshot of the care sector before and after the pandemic, you would see two fundamentally different images. Things have changed dramatically and because of that it seems easy to conclude that the pandemic has directly changed care and how people search for it. However, the real cause of change is not so simple, and understanding this is important to understanding the future of care. If these changes were simply the result of the pandemic, there might be some expectation for them to revert, but this would be a poor prediction.

Go back ten years and the average person looking for care for a loved one might simply find the home down the road, likely suggested by someone they know, and that was where the search ended. However, over recent years, that approach has fallen out of favour. Online marketplaces gave us the ability to shop around and when people tried doing that in a care search, it was nearly impossible.

The level of information was simply not there – there was a disconnect between what people had come to expect in other sectors and what was being offered in social care. Demand started to rise and thanks to the determination and hard work of many individuals and some forward-thinking care providers, care slowly became more transparent.

Log in or register FREE to read the rest

This story is Premium Content and is only available to registered users. Please log in at the top of the page to view the full text. If you don't already have an account, please register with us completely free of charge.
Register

Upcoming Events

UK Care Week

NEC, Birmingham
22 March 2023 - 23 March 2023

Future of Care Leaders Conference

The King’s Fund, London
Tuesday 28th March 2023

Care Roadshows - Glasgow

Hampden Park Stadium, Glasgow
18th April 2023

The Residential & Home Care Show, part of Health Plus Care

ExCel, London
26 April 2023 - 27 April 2023

Health and Social Care Workforce: Wellbeing, Integration and Sustainability

Kings Place, 90 York Way, London, N1 9AG
18th May 2023

Care Roadshows - Birmingham

Villa Park Stadium, Birmingham
23rd May 2023

Upcoming Events

UK Care Week

NEC, Birmingham
22 March 2023 - 23 March 2023

Future of Care Leaders Conference

The King’s Fund, London
Tuesday 28th March 2023

Care Roadshows - Glasgow

Hampden Park Stadium, Glasgow
18th April 2023

The Residential & Home Care Show, part of Health Plus Care

ExCel, London
26 April 2023 - 27 April 2023

Health and Social Care Workforce: Wellbeing, Integration and Sustainability

Kings Place, 90 York Way, London, N1 9AG
18th May 2023

Care Roadshows - Birmingham

Villa Park Stadium, Birmingham
23rd May 2023

Step Communications Ltd, Step House, North Farm Road, Tunbridge Wells, Kent TN2 3DR
Tel: 01892 779999 Fax: 01892 616177
www.step-communications.com
© 2023 Step Communications Ltd. Registered in England. Registration Number 3893025