Mulberry Care has been ordered to pay £51,049.60 at Reading Magistrates’ Court after it failed to protect a resident from avoidable harm.
In summer 2019, maintenance work was carried out at Mulberry care home in Reading saw a door was removed and left against a wall in a communal hallway.
On 8 September, Joyce Hayward, a resident who suffered from dementia and osteoporosis, and was known to be at risk of falling, was found on the floor with the door on top of her.
Hayward was taken to the Royal Berkshire Hospital and diagnosed with a hip fracture that required surgery. She died at the hospital on 19 September 2019.
Mulberry Care Limited pleaded guilty to failing to provide safe care and treatment to Joyce Hayward, resulting in her being caused avoidable harm.
The care provider was fined £40,000 and ordered to pay a £181 victim surcharge and £10,868.60 costs to the Care Quality Commission (CQC), which brought the prosecution.
“As the registered provider, Mulberry Care Limited has a legal duty to ensure people using the service are provided with safe care and treatment. This means ensuring that any risks to health and safety are assessed and mitigated to protect people who live in the service,” the CQC said.
“The evidence was that Mulberry Care Limited decided to leave the door where it had been left by builders, rather than moving it to a safe place. The door could easily have been moved to an area where it would not have posed a risk to vulnerable people in the home,” it added.
Rebecca Bauers, CQC head of inspection for adult social care, said: “The majority of care providers do an excellent job. However, when a provider puts people in its care at risk of harm, we will take action to hold them to account and to protect people.
“I hope the outcome of this prosecution reminds care providers of their duty to assess and manage all risks, including environmental risks, to ensure people are kept safe.”
