National charity Making Space has picked electronic planning provider Nourish Care to improve the former’s quality of care through a dedicated digital platform.
As part of the decision-making process, Making Space drew up a shortlist of providers and asked them to present their digital care planning software to their staff and volunteers to showcase the features and benefits of each platform.
After gaining feedback, they asked three providers to pitch for the contract, and chose Nourish Care as their new electronic care planning partner.
“As part of our strategy to become more digitally capable, we began exploring electronic care planning solutions. It was important for us to involve our staff in all stages of the decision process, so we ensured representatives from across our services were able to meet with different providers, test various solutions and feedback to us,” said Making Space chief executive Rachel Peacock.
“Our decision came down to three key benefits: Nourish already provide their service to our most complex service type – secure hospitals; user profiles look very similar to what we deliver and reflect our range of services; and the platform is friendly, intuitive and easy to use,” she added.
The pilot with 11 Making Space sites has already kicked off, with full roll-out planned by the end of 2022.
Making Space has 130 sites providing care and support for over 11,800 people with mental health conditions, learning disabilities and dementia.