The renowned Askham Village Community in Cambridgeshire used lockdown to upgrade its paper-based internal staff management system to a fully digital one. Digital HR rota system provider Alpaka explains all.
Set in rural Cambridgeshire, Askham Village Community is a group of specialist homes that provide professional nursing care to young adults and the elderly. Askham offers day care, rehabilitation, respite, continuing long-term support. All homes are staffed with 24-hour nursing care.
Askham is a family business that has grown organically over the last 30 years. As such, internal processes had evolved over time to keep pace with regulatory requirements and the needs of a growing organisation. Paper-based reporting and recording systems were the norm for rotas, timesheets, annual leave and absence as well as training status and other personnel information.
The administration of these essential business processes had become very time-consuming and frequently inaccurate. As the business grew, staff numbers increased to 250 but the manual, paper systems remained the same.
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