Salvation Army goes digital to save carers’ time

The Salvation Army has teamed up with Person Centred Software to free up more time for staff to spend supporting residents across its care homes by using digital technology.

The charity’s care homes are to eliminate paper-based administration in favour of Person Centred Software’s app-based Mobile Care Monitoring system.

The technology allows care providers to digitally plan, record and monitor the care of residents, which in turn reduces time taken by staff to physically transcribe care notes.

Person Centred Software’s claims its Care App has been found to save each carer one hour per shift to complete administrative tasks, as opposed to how long it would take using paper.

The Salvation Army said its homes have enjoyed swift results following the integration, with more time saved, workloads reduced, errors minimised, and collaboration enhanced.

“One of the key values of the Salvation Army is transparency and our care home managers love the way technology allows them to report and audit the activity in their homes,” said Nikki Thompson, assistant director for practice and development at the Salvation Army.

“Staff have also found that going digital has reduced their workload and have been able to spend more time with residents instead of having to complete paperwork, which has been invaluable in terms of boosting morale and happiness across the homes,” she added.

Person Centred Software meanwhile has added eight new features to its Mobile Care Monitoring system to help protect the elderly and vulnerable against the likelihood of a second wave.

The Covid-19 specific tools include coronavirus reporting, staff coronavirus auditing, track and trace reporting, and its Relatives Gateway video link, which allows residents and families to communicate in real-time.

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