CoolCare offers free care home management software

CoolCare is offering free care home management software to help head office staff access resident and staff records remotely in reaction to the UK government’s requirement to work remotely during the Covid-19 pandemic.

The company said the software will provide an easy way to assist the running of core business processes as remotely as possible. 

The software will be provided for free for at least three months while government recommendations of self-isolation remain in place.

CoolCare4 software is cloud-based and can be switched on remotely with the operator’s data uploaded from a spreadsheet.

As CoolCare4 is accessible through a website, providers whose head office staff do not have work laptops can access data through their work phones or personal devices, if necessary. 

The company said the offer could help reduce the number of staff who need to be office-based as well as reducing the need to access intranets and paper records while enabling senior managers to continue to keep up to date with their care homes’ performance.

The free offer from CoolCare is a basic version of the CoolCare4 system including essential elements of its system and support services, which will enable an operator to continue core business functions.

Features include enquiry/occupancy management, resident invoicing and staff records to monitor training, appraisal and relevant pre-start checks. 

The more advanced features of the software such as T&A and rostering, for example, are excluded.

“We know remote working can be tough for care home groups - even for those that have intranets/VPN connections, as a sudden increase in demand may slow connections significantly,” said managing director Fiona Hale.

“There are so many operators that don’t have a system other than those available on premise," she added.

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