RMBI home, Devonshire Court in Leicester, has received an overall rating of 'outstanding' following a recent inspection of the Care Quality Commission (CQC).
The home, which provides residential care and dementia support for up to 69 residents, was found to be offering an 'outstanding' caring, responsive and well-led service to its residents and was rated 'good' in two further categories. CQC also praised the excellent end of life care provided.
According to the report, published by CQC on 26 September 2018, people at the home enjoy life with their social and physical needs extremely well met by a dedicated staff team that is kind, caring and compassionate.
Residents are also fully involved in the running of the home and have maximum choice and control over their lives. This includes deciding which activities and hobbies they wish to take part in. Devonshire Court offers a vast range of activities for people's individual needs and abilities, from gardening to arts and crafts, to day trips and gentle physical exercise.
The inspection, carried out on 15 August, found the registered manager and her team to be providing excellent leadership to staff, ensuring good staffing levels to meet the needs of residents, and pursuing a long term vision for the home with excellent standards.
Juliet O'Connor, home manager at Devonshire Court, says: "We are thrilled at receiving our 'outstanding' rating from CQC, following hard work during the past year to raise standards of care at the home and to provide the best support possible for our residents."
Mark LLoyd, managing director of RMBI Care Co, says: "I am delighted to see Devonshire Court performing in the top range of care homes across the country. Our residents' health and wellbeing is always at the forefront of our work at RMBI Care Co and it is fantastic to see this reflected in our regulator's report."
In June 2018, the home opened a new boutique care centre, offering support for up to 10 people in individual themed rooms with a luxurious feel. Devonshire Court has also been running a residents' dreams project for the past year, which aims to make residents' dreams – large or small – come true and has seen residents re-visit former childhood haunts, meet elephants and attend a Tom Jones concert, among other things.
