The Care Quality Commission (CQC) has published new guidance for its inspectors, which will impact on how care homes are inspected and rated. Martin Hodgson, lead commentator, Wolters Kluwer’s Croner-i Care Home Management, examines the changes
The new guidance from the Quality Care Commission (CQC) applies to adult social care and healthcare services in England. It has been produced in response to a consultation held at the end of 2016, which made a number of proposals designed to strengthen the regulatory system and help inspectors to arrive at more consistent judgments.
The principal changes take the form of completely refreshed guidance to replace the existing appendices to the service handbooks, originally published by CQC in 2015. While there are many different versions of the current handbook appendices — one for each type of service — these have been merged into two publications: Key Lines of Enquiry, Prompts and Ratings Characteristics for Adult Social Care Services; and Key Lines of Enquiry, Prompts and Ratings Characteristics for Healthcare Services.
The first of these applies to a wide range of social care services, including both care homes and domiciliary care services. The latter includes GP practices, out of hours’ services, dental practices and hospitals.
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