A Sutton care home has been inspected earlier than planned by the Care Quality Commission after it received concerns about the quality of care, raised by the public, Sutton Council and Sutton Clinical Commissioning Group.
Belmont House Nursing Home, which is operated by Caring Homes Healthcare Group Limited, was rated 'Inadequate' overall. It was rated 'Inadequate' for being safe and well-led. It was rated 'Requires Improvement' for being effective, caring and responsive.
The home provides accommodation, personal and nursing care for up to 60 older people. There were 19 people using the service during the inspection.
The unannounced inspection took place on 29 October and 4 September. CQC inspectors found that the provider did not have effective systems to assess, review and manage risks to ensure the safety of people.
People's risk assessments and management plans were not always updated when their needs changed. Risk assessment for falls had not been updated after people had had falls. The provider did not have suitable arrangements to protect people against the risks from the unsafe management of medicines. Staff recruitment procedures were not safe and records did not show a current criminal record check. There was no assessment of their suitability to work with people who used the service.
Debbie Ivanova, CQC’s deputy chief inspector of Adult Social Care, says: “Although some of the issues we found were addressed when the inspectors pointed them out to staff at Belmont House, it is of concern that the provider’s own quality assurance and monitoring systems had not picked these up earlier.
“The service is therefore in special measures. Services in special measures will be kept under review and, if we have not taken immediate action to propose to cancel the provider's registration, we will be inspecting again within six months.”
