With only four per cent of care homes being rated ‘Outstanding’ by the CQC, Kirstie Jones, head of client services and environmental health expert at Navitas Safety, shares her thoughts on why these figures are so low, and what care home managers can do to raise and maintain better standards
While achieving a 'Good' rating from the CQC is commendable — indicating that a care home is providing safe, effective, and compassionate care — the leap from 'Good' to 'Outstanding' is a significant one. This rating reflects a level of excellence that goes beyond standard expectations, highlighting exemplary provisions that serve as an inspiration to others.
While many care homes are on this path, many others are not. Unfortunately, you do not have to look hard to find news of care homes failing their CQC inspection (or re-inspection), or being placed in special measures.
In July, a West Midlands care home was branded 'Inadequate' by a watchdog after failing to make improvements following a previous inspection. Among the issues were equipment, including hoists which 'had not been tested to ensure they were in good order and safe to use'.
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