The data-driven approach: transforming social care

Iain Corrigan, commercial director of CoolCare, explains the value of data to care home managers looking to improve both their operational efficiency and quality of care

In the ever-evolving landscape of social care, the role of data has become increasingly crucial. While digital transformation is not a new subject in the care sector, it is still a journey many are on — with the potential to reap even more benefits from the digital systems they have deployed. One of the biggest advantages to digital systems and processes is the data they provide — it is live, accurate and readily available. For care home managers, leveraging good data can lead to significant improvements in operational efficiency, quality of care, and overall business performance.

There are three main digital systems which are often the most familiar and valuable to care providers — care planning, Electronic Medication Administration Record (eMAR), and care home administration. Each of these systems offers unique features and benefits that cater to the diverse needs of care home management.

Digital care planning systems — such as Nourish and PCS — are designed to streamline care planning, recording, and reporting. They aim to support care homes in delivering high-quality, person-centred care through intuitive and user-friendly platforms.

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