COVER STORY: Next-generation workforce management for social care

Steffen Wulff Petersen, CEO at Sona, explores how Sona’s £22m investment will deliver truly intelligent solutions for large care operators and positively impact the sector, and reveals what that impact looks like at Yorkshire Care Group – a supported living and residential care organisation on-track to achieving 300 per cent growth

People are at the heart of social care. Committed teams, diligent managers, experienced leaders — they all come together to support those most vulnerable. Their talent and dedication to bringing to life the concept of person-centred care cannot be understated — or replicated, for that matter. It is unique to every person in care.

However, these exceptional teams have not been supported historically by their systems to engage their skills to their full potential.

For organisations to grow sustainably, offer excellent career opportunities, and the best care possible, they demand a state-of-the-art solution, built with the kind of technology that is not only the latest right now, but that is flexible enough to continue being state-of-the-art ten years from now and further into the future.

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