Technical innovation for a brighter future in residential care

Adam Daniels of Intercall believes that technical innovation can be a force for good in the care sector. Here he tells us how considered innovation can help create a brighter future in challenging times

It is no secret that the UK social care and residential living sector is facing unprecedented challenges. Industry publications and national newspapers are awash with reports of a rapidly aging population, care home closures, staffing issues, and rising costs with the current cost-of-living crisis. Care managers and owners are facing demands like never before

The Office of National Statistics has reported that by 2045, the number of people aged 85 years and over will have doubled to over 3.1 million – representing 4.3 per cent of the population – while by 2024, 24 per cent of people living in the UK will be over 65. Partnered with fewer younger people entering the workforce, the strain on social care budgets looks unlikely to ease any time soon.

Recently, there have been reports of at least one Scotland-based care home closing every week1 and the Care Inspectorate Wales (CIW) has reported that there were 87 fewer care homes in March 2023 compared to 2015, as well as 520 fewer care home places in March 2022 compared to 2015.2

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