Skills for Care and The Outstanding Society launch updated care guide

Skills for Care and The Outstanding Society have co-produced an updated edition of the Good and Outstanding care guide ahead of changes to CQC inspections.

The 300-page guide is shaped around the CQC new Single Assessment Framework, which is now being applied in the south of England ahead of a nationwide expansion in 2024. The new framework represents the biggest changes to inspection in almost ten years. This framework will be used to inspect and rate all regulated social and health care providers.

Aimed at frontline managers and those supporting regulated services, and building upon Skills for Care’s years of guidance and advice and The Outstanding Society’s expertise at delivering the highest standards of care, the updated guide includes practical advice to help providers in their next CQC inspection.

The guide looks at how to involve staff teams in preparing for inspection, and gives practical ways to gather evidence, as well as offering insight into CQC ratings, and access to 34 downloadable recommendation checklists shaped around each Quality Statement.

Skills for Care CEO Oonagh Smyth said: “We know there’s a lot of interest from providers and managers about the changes to CQC inspections and this updated guide will support managers to ensure they’re continuing to deliver and evidence best practice.”

The Outstanding Society executive director Zoe Fry OBE commented: “The CQC’s Single Assessment Framework will require all regulated providers across health and social care to gather more evidence to show inspectors how your service is meeting the Key Questions and new Quality Statements. In preparing your service for inspection it’s important that you build confidence across your staff team.”

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