A care consortium led by care purchasing network Spectrum Care Ltd has hosted a workshop to explore ideas on delivering a ‘well-led service’.
Attended by more than 50 managers, owners, and operators from all areas of the care sector, the event took place at Silvermere Inn on the Lake, Cobham, Surrey.
Delivered by social care veterans Jan Burns MBE, chair of the National Dignity Council, and Sue Howard, retired deputy CQC chief inspector, the workshop was aimed at giving attendees a greater understanding of what the CQC expects from providers to ensure they are providing a well-led service while recognising the connection between the delivery of a high quality service and good governance.
The pair also discussed how care providers can efficiently explore their services’ strengths and areas for development to ensure they are meeting the relevant criteria, and what they need to put in place to meet the requirements of the Single Assessment Framework.
Spectrum Director Shaleeza Hasham, who runs the family-owned care group CHD Living and fronts the charity Adopt a Grandparent, said: “Jan and Sue’s wealth of knowledge proved invaluable and everyone in attendance came away with a greater understanding of how they can achieve and maintain a well-led service. All 13 CHD Living managers were present and commented on how they believe the workshop will empower them in their roles, having – along with all other attendees – prepared an action plan for implementation of their learnings.”
