James Sage, employment partner and head of health & social care at specialist law firm RWK Goodman LLP, offers practical guidance on retaining care staff
The care sector is facing a mounting workforce crisis, with an estimated 165,000 vacancies and skyrocketing turnover rates. The recruitment and retention challenges are being felt sector-wide and putting care teams, as well as HR and finance teams, under considerable pressure. With a shrinking pool of available workers to recruit, providers need to prioritise retention.
Staff turnover rates increase
The latest Skills for Care data from October 2021 estimates that employee turnover rates (the number of staff leaving their role in a 12-month period) are 28.5 per cent on average across all roles, but 34.4 per cent for frontline care roles. These rates are already high compared with the average turnover rate in the UK for all sectors, which is thought to be about 15 per cent, yet the current experience of many care providers is far worse
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