Website of The Care Home Environment Magazine

Emerging from the storm: how to boost staff retention

James Sage, employment partner and head of health & social care at specialist law firm RWK Goodman LLP, offers practical guidance on retaining care staff

The care sector is facing a mounting workforce crisis, with an estimated 165,000 vacancies and skyrocketing turnover rates. The recruitment and retention challenges are being felt sector-wide and putting care teams, as well as HR and finance teams, under considerable pressure. With a shrinking pool of available workers to recruit, providers need to prioritise retention. 

Staff turnover rates increase

The latest Skills for Care data from October 2021 estimates that employee turnover rates (the number of staff leaving their role in a 12-month period) are 28.5 per cent on average across all roles, but 34.4 per cent for frontline care roles. These rates are already high compared with the average turnover rate in the UK for all sectors, which is thought to be about 15 per cent, yet the current experience of many care providers is far worse

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Upcoming Events

UK Care Week

NEC, Birmingham
22 March 2023 - 23 March 2023

Future of Care Leaders Conference

The King’s Fund, London
Tuesday 28th March 2023

Care Roadshows - Glasgow

Hampden Park Stadium, Glasgow
18th April 2023

The Residential & Home Care Show, part of Health Plus Care

ExCel, London
26 April 2023 - 27 April 2023

Health and Social Care Workforce: Wellbeing, Integration and Sustainability

Kings Place, 90 York Way, London, N1 9AG
18th May 2023

Care Roadshows - Birmingham

Villa Park Stadium, Birmingham
23rd May 2023

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