Jayne Connery, director and founder of Care Campaign for the Vulnerable, explains why she is campaigning for all care homes to use CCTV-based safety monitoring
As the daughter of a loved one with dementia, I placed my trust and confidence in a care home that failed to deliver what I thought to be even a basic level of acceptable care.
My concerns were such that I resorted to placing a covert camera in my mother’s room, purely to reassure myself that my mother’s best interests were central to the care she received from staff.
Regrettably, recorded images confirmed that the care received by my mother was substandard. While trying to resolve those obvious shortcomings with the provider, my mother was served with notice to leave the home. As a result, my concerns and those of other relatives were never fully addressed and I never got to know if the welfare of the other residents improved because of the issues we had raised.
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