Orchard Care Homes grows nurse call technology capability

A care home in Derbyshire has invested in the latest nurse call technology to ensure its residents the highest level of care wherever they are in the home.

Part of Orchard Care Homes’ portfolio of residences situated across the north of England and the Midlands, Eckington Court Care Home in Eckington, Derbyshire has welcomed the installation of a state-of-the-art Intercall One system installed by specialist distributor Safety Systems Distribution. 

Intercall are market leaders in manufacturing technological solutions for the healthcare industry, providing security, comfort and assistance to both residents and carers.

Eckington Court required a specialist call system that could fulfil the requirements of both its residents and carers but that would be discreet, subtle and in keeping with the high standard of care provided.

The refurbishment project focused on replacing an obsolete system in the 50-bed Orchard home with a brand new Intercall One series to give the home a fresh new look and system using the latest technology, with full datalogging to meet CQC requirements.

As Eckington Court is a working home, Safety Systems Distribution undertook to install the system in sections so the home could remain operational.

The installation took about a week, broken down into four sections to minimise disruption in replacing the old system, using existing wiring infrastructure where possible.

With the installation of nurse call panels, door access points, nurse call aids and call points, the technology now provides a modern nurse call system offering easy communication and management of patient care.

Intercall One facilitates zoning of calls per individual floor meaning residents can move around with confidence and carers are able to respond immediately to calls for assistance, easily identifying the location of the alert, with those nearest able to respond quickly.

A spokesperson from Intercall said: “We are thrilled with the successful deployment of the new Intercall One system with Orchard Care at Eckington Court, helping keep carers, residents and their loved ones safe in the knowledge that help is swiftly at hand”.

Trudy Godley, home manager at Eckington Court, is full of praise for the new system. “Since the installation of the Intercall One nurse call system, we have seen our response times dramatically improve, staff can clear down calls as they are dealt with, and residents feel safer wherever they are in the home. We are always on alert to deal with any situation but the new technology provides us with immediate information so that we can respond quickly.”

After the success of this initial project, plans are now in place to undertake a similar renovation project at another of Orchards’ residences, Ashlea Lodge Care Home in Sunderland, before the end of the year, replacing an obsolete system with the new Intercall One.

Quality of care and invigorating best practice is at the forefront of Orchard Care Homes’ strategy. The group’s impressive record demonstrates the highest quality of care it provides its residents, with 88.5 per cent of its homes now rated ‘Good’.

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