Retirement community developer McCarthy Stone has appointed Angela Harding as its new services operations director.
Harding will be responsible for the further development of operations, customer service and the care and support offering across all of McCarthy Stone’s 450 retirement communities, which support its 20,000 customers.
In this role, Harding will drive forward the business’ commitment to continue to offer homeowners a broad range of services to create vibrant communities and ensure support is shaped around customers’ evolving wants and needs.
Harding joins McCarthy Stone following 16 years at the Extra Care Charitable Trust (ECCT) as HR director and then executive director of operations.
Harding will report directly to Fiona Carleton, the newly-appointed managing director of the services division, and will be part of her leadership team.
“I am delighted to have Angela joining the team here at McCarthy Stone. She brings with her exceptional experience in the sector and I am confident this will help us continue to improve the lives of our 20,000 customers around the country,” said Carleton.
Harding added: “I am incredibly excited to get started at McCarthy Stone. It is an important time for the business and the wider sector, with the provision of social care at the forefront of national debate.
“I look forward to working with the team to ensure we continue to meet the diverse needs of homeowners and continue to enhance the company’s already fantastic services offering.”
