Hot water system provider Rinnai is making available restart and spares kits for sites coming out of lockdown
The kits allow gas engineers to have the spares readily available for when they restart hot water systems after lockdown.
Many sites and engineers may not know or have information on exactly how systems were shut down pre-lockdown. The restart kits allow sites and engineers to identify and rectify a fault without the need of multiple visits, ensuring a one-trip, first time fix.
“It is best practise to have spares and not need them than to need spares and not have them! A restart kit means no loss of use in delivering on-demand, temperature controlled and limitless hot water,” said Rinnai technical team leader Pete Seddon.
The restart kit comprises essential maintenance spares including a service kit so that the servicing can be completed prior to full operation.
“I would also suggest that all installers, contractors and sites make extensive use of the digital technology and extended services we have made available to support the end user in these times of social distancing,” added Seddon.
“These include our online touch points, “Ask Me a Question” and “Help me Choose” which are in operation constantly and we aim to reply as soon as possible.”
Seddon continued: “It is also important for the installer and end user to understand that continuous flow can readily and quickly replace any other form of hot water delivery that fails or cannot cope with demand.
“A site does not need to do what they believe is a ‘like-for-like’ replacement - essential services’ sites simply need uninterrupted and reliable flows of hot water to maintain hygiene standards.”
Rinnai guarantees limitless hot water supplies to any site - for as long as there is a constant supply of gas and water.
The company manufactures over 2m water heaters every year and is at the forefront of creating unit cost advantages for installers. For more information on the Rinnai product range visit www.rinnaiuk.com.