Outfit Rinnai is offering new services for essential works support to NHS facilities, care homes, schools and supermarkets during the Covid-19 lockdown.
The services include out of hours and weekend technical support. Installers, site manager and end-users should call 01928 531870 and select ‘Technical’.
If the call is not answered immediately leave a voicemail. Response will be within one hour between 0800 – 22:30/7 days a week.
Rinnai’s Runcorn UK headquarters emergency weekend opening and sales support is open for emergency/essential equipment provision of new units and for spares.
The Runcorn HQ will also provide collection of new units/spares for Saturday and Sunday. All will adopt social distancing measures in any contact for this or deliveries.
In addition, Rinnai is offering a weekend operational & sales support helpline on 01928 531870 and select ‘Sales’. If the call is not answered immediately leave a voicemail and the company will respond within an hour.
Lastly, Rinnai is offering emergency delivery weekends/out of hours support for ‘essential works’ circumstances and, where possible, it will readily offer a delivery service to site.
Available within 24hrs from Rinnai is a range of units giving instant and constant flows of hot water for hygiene and cleaning use in all healthcare, care homes and mobile hygiene, including any new or planned sites.
If there is a constant supply of gas and water the units are guaranteed to supply temperature accurate hot water in unlimited quantities for all hygiene regimes in all types of healthcare sites or temporary accommodation.
Rinnai’s complete range of hot water heating units are available for next day delivery on orders placed before the previous mid-day.
Rinnai UK continues to be open for business throughout the current situation with staff able to take any orders or enquiries via telephone or online and the company has excellent stock levels of all units in the range plus spares and accessories, the company said.