Technology will become increasingly important and it is vital that care providers embrace change, maintain an awareness of key developments and have plans in place to enable them to adapt quickly, says Jonathan White, commercial director, Adaptive IT
Technology is continuously evolving and with care and working environments in general becoming increasingly reliant on digitisation and internet protocol (IP) software that integrates applications and services - every effort must be made to ensure that all equipment, software and services operate as effectively as possible.
This is especially relevant in relation to Care Quality Commission (CQC) changes to the key lines of enquiry (KLOE) framework that encourage the use of technology to improve efficiency and accessibility and to promote person centred care. A clear strategic plan for all technology use is needed regardless of how many sites you run and key to this is the integration and consolidation of the systems used.
Initially there is a need to bring technology onto your premises by selecting which hardware and software best suit your needs before physically installing or commissioning the installation. The challenge is to get these systems to work together as much as possible for the benefit of staff and residents.
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