Listening to the needs of those with hearing loss

Andrew Thomas, chair of the International Hearing Loop Manufacturers Association (IHLMA), looks at how hearing loops can help address the needs of people with hearing loss, ensuring homes provide person centred care and meet equality legislation

Hearing loss affects 71 per cent of people aged 70 and over, and with an ageing population this figure will continue to rise. It is estimated that by 2032 almost 80 per cent of people living in residential care in England will have a hearing impairment. Not being able to hear clearly can lead to frustration, isolation and depression, yet how many care homes have assistive listening technology that can transform residents’ quality of life? 

Hearing loss affects 11 million people in the UK, with the most common form being age-related. It is a disability that is often referred to as ‘hidden’ as it is not always evident someone has a hearing impairment, but the impact can be considerable. People may be unaware, or may have trouble admitting to, not being able to hear. However, there are signs such as asking for things to be repeated, watching television with the volume turned up high or being reluctant to answer the telephone. 

Someone with hearing loss can suddenly start to avoid taking part in conversations or refuse invitations to go out, especially to places like restaurants and cafes where the sound levels can be particularly high. An enthusiasm for playing bingo or going to church may disappear because their hearing loss means they can’t actively participate

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