Clare Long, business account manager for care within the professional division at Miele, advises care home owners and managers on how to digest the available information to ensure their laundry practices are more likely to meet inspection standards
As many care home owners and managers will have discovered, the laundry, as a key support function within the home, can sometimes be a gap in their armour when it comes to achieving quality standards and positive inspection outcomes.
The compound issues of staff shortages, potential inspections, compliance and cost efficiency are just some of the challenges faced in the running of a busy care home; many of these issues relate to ensuring that the high standards of care and safeguarding demanded by the sector are achieved and maintained.
With the prospect of Care Quality Commission (CQC) inspections constantly looming, care home managers need to ensure they have as much knowledge as possible about how their home is going to be assessed at their fingertips. In some areas this is easier said than done.
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