The Care Quality Commission has found the quality of care provided by The Tudors Care Home in Stanground, Peterborough, to be 'outstanding' following an inspection in April.
The Tudors Care Home provides care for up to 44 people including people living with dementia.
Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care.
Under CQC’s programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. The Tudors Care Home is rated 'outstanding' for being caring, responsive and well-led, and 'good' for being safe and effective.
Jemima Burnage, CQC’s head of inspection for adult social care in the central region says: “Our inspection team was really impressed by the level of care and support offered to people at The Tudors Care Home.
“Staff were highly motivated to treat the people they assisted with kindness and respect. People were supported to be involved in making decisions about their care and support needs.
“Varied activities were in place for people to take part in. People were encouraged to maintain their interests and hobbies whilst at the service to promote their wellbeing. To promote social inclusion, people were supported to maintain links with the local community.
“Each care staff member was a designated key worker for a person living at the service. Their role as a 'key worker' was to help keep the person informed of any appointments they may have had and to keep people's care records up-to-date. We saw that staff knew and respected the people they were caring for very well.
“People using the service and their relatives consistently had very positive opinions about the care and support provided by the staff.
“One relative said, "If this service had star ratings like a hotel, it would be five stars; it is much better than we ever could have expected."
“All of this meant people received a high standard of care, which is why it has been rated 'outstanding'.”
Andrea Sutcliffe, chief inspector of adult social care, says: “The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.
“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”
