Well Careplus achieves growth servicing new homes

Kingsley Healthcare is the latest national care home chain to sign up to the Well Careplus medicine management service, ensuring 1,000 more patients are benefiting from the safe and personalised care the system offers.

Kingsley Healthcare, an award-winning care home provider, now operates 29 luxury residential homes all over the country.  The company is dedicated to person-centred care and the highest standards of patient safety, and the recent implementation of Well Careplus further strengthens the company’s offering.

Well Careplus uses the revolutionary Well Pad - a portable device that matches the right medicine with the right resident at the correct time using advanced barcode technology.  It simplifies the entire process, ensuring the safety of residents and providing staff with more time dedicated to quality care.

The Kingsley Healthcare contract win follows a recent study published by Cardiff University, demonstrating increased operational efficiency across all aspects of medication management in care homes using Well Careplus, saving up to 65 hours of staff time per month, and removed 21 of 23 administration errors identified prior to the study.  In addition, over-stocking of medication was reduced by 22 per cent, missing medication reduced by 80 per cent, and 92 per cent of participants would not return to paper-based systems following their experience of Well Careplus.

Daya Thayan, CEO of Kingsley Healthcare Group says: “In this ever-changing healthcare landscape, care homes like ours need to embrace the advantages technology like the Well Pad provides.  Not only does the Well Careplus service improve the safety and efficiency of the services we provide, it also frees up time for staff to take better care of elderly residents, improving their quality of life”.

Kingsley Healthcare is the latest contract to be won by Well Careplus, following a string of new account wins in the last 12 months including Care South, Somerset Care, Akari Care and Johnsons Care.

Shiraz Khan, head of Well Careplus, says: “We developed Careplus to improve the safety and efficiency of medicine management because we are passionate about caring for our local communities.  

"Our new technology has disrupted the traditional, paper-based systems and enables more personalised, safer care for residents; and facilitates a two-way communication between the care home and our pharmacy teams.  Thanks to the unique benefits our system provides, we’ve tripled our market share in the last 18 months and I hope that more care homes realise the patient safety and business efficiency benefits in the near future”.

Well Careplus has been recognised for ‘Improving Care with Technology’ at the Health Service Journal (HSJ) Awards 2016, and for ‘Innovation in Service Delivery’ at the Scottish Pharmacy Awards 2016.

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