Nottingham home rated 'Outstanding' by CQC

The Care Quality Commission has found the quality of care provided by The Byars Nursing Home in Caythorpe, Nottingham, to be 'Outstanding' overall following an inspection carried out in September.

The Byars Nursing Home provides accommodation and personal care for up to 30 older people, including people with dementia.
 
Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. 
 
Under CQC’s new programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led.  The Byars Nursing Home was rated 'Outstanding' overall, 'Outstanding' for being caring, effective, responsive and well led and 'Good' for being safe. 
 
Rob Assall-Marsden, CQC’s head of inspection for adult social care in the central region says: “Our inspection team were impressed by the level of care and support observed at The Byars Nursing Home.
 
“The service was managed by an experienced, knowledgeable and motivated registered manager who worked in partnership with other organisations to develop new and best practice. 
 
“There was a strong commitment to deliver a high standard of personalised care and continued improvement based on the views of people who used the service and the enhancement of their lives.
 
“Positive relationships were cultivated between people who used the service, their relatives and staff and this resulted in people being valued and an ethos of care which was person-centred and valued people as individuals. People who used the service and relatives we spoke with consistently praised the skills of staff working in the service.
 
“People receiving end of life care were treated love and compassion, as were their relatives and those that mattered to them.
 
“All of this meant people received a high standard of care, which is why it has been rated Outstanding.” 
 
Andrea Sutcliffe, chief inspector of adult social care, says:“The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements. 
   
“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”
 

 

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